At AFS, we are committed to delivering high-quality fire safety solutions, including the AFS Fire Extinguisher Ball, manufactured by Speciality Geochem, a trusted name in fire safety innovation.
We understand that circumstances may change, and you may need to cancel an order. Please review our cancellation policy below:
- Order Cancellation Window: Orders can be cancelled within 24 hours of placing the order.
- Post-Dispatch Cancellation: Once the order has been dispatched, it cannot be cancelled.
- Refund Process: For eligible cancellations, refunds will be processed to the original payment method within 5–7 business days.
- Bulk Orders: Cancellation of bulk or customized orders may not be permitted once processing has begun.
At AFS, our goal is to ensure a smooth and transparent experience while maintaining the highest standards of service and product reliability.
For any assistance, please contact our support team.